BMW Roadside Assistance

For on-the-road assistance, as well as help planning the trip

Have a flat tire? Run out of gas? Need a tow? With BMW Roadside Assistance, you can be assured that whatever happens while you're on the road, you can always turn to us.

BMW Roadside Assistance offers outstanding travel protection 24 hours a day, 365 days a year, at no additional cost* and without any mileage restrictions. You're covered in all 50 states, Canada and Puerto Rico, and you're even covered if someone else is driving your BMW.

In addition to emergency roadside service, we can provide routing information for the perfect drive on your next road trip. And we can even help arrange alternate transportation and hotel accommodations if your trip is unexpectedly interrupted.

BMW Roadside Assistance is available to you for the first four years from the original in-service date, with no mileage restrictions and at no cost to you. Full details are available in your Service and Warranty Booklet, which you would have received from BMW of North America, LLC after taking delivery.

If you are the owner of a Certified Pre-Owned BMW, you're covered for six years from the original in-service date, with no mileage restrictions. You can find full details in your Consumer Information Statement, which was provided by your BMW center at the time of delivery.

To receive covered assistance in the event of a breakdown, contact BMW Roadside Assistance directly at its toll-free number: 800-332-4BMW (800-332-4269).

Hertz

CDP#: 1646338
1-888-204-0234

Enterprise

NA24109
1-800-Rent-A-Car

Rental car discounts available. Please call toll-free and provide the discount code above.

Click here to download BMW Roadside Assistance PDF

Contact Us
Have questions or need help? Our friendly staff is available to answer any questions you may have.
Sales
(815) 455-7255
Hours
Sales
Monday - Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
Closed
Service
(815) 455-4330
Hours
Service
Monday - Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 3:00 PM
Sunday
Closed
Parts
(815) 455-7255
Hours
Parts
Monday - Friday
7:30 AM - 6:00 PM
Saturday
8:00 AM - 3:00 PM
Sunday
Closed
Finance
(815) 455-4330
Hours
Finance
Monday - Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
Closed

About Us

Located in Crystal Lake, Anderson BMW is proud to be the largest luxury car dealer in McHenry County. If you’re looking for a new or used BMW vehicle, come see why we’re worth the visit when you want an area Chicagoland BMW dealership. No matter if you want a preowned or new BMW 3 Series, 5 Series or another model, visit us first. If your current BMW needs service, make an appointment with us! Our service department offers same day service with extended hours and WiFi in our waiting room. From our website you can browse new and used vehicles, schedule a service appointment, view our hours and directions, set up a test drive, order parts and more. Visit Anderson BMW, at 360 N Route 31 in Crystal Lake, for all your BMW needs.

Contact Us


Anderson BMW
360 North Route 31
Crystal Lake, IL 60014
Get Directions
Phone: (815) 455-4330
Store Hours